Privacy Policy

(Effective date: 05 January 2026)

At ChatAstro.ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you use our AI-powered astrology website.

1) Information We Collect

a. Personal Information: When you use ChatAstro.ai, we may collect personal information such as your name, date of birth, time of birth, place of birth, gender, email address, and mobile number to generate astrology readings and predictions.
b. Device Information: We automatically collect certain information about your device, including browser type, IP address, time zone, and cookies or similar identifiers.
c. Usage Data: We collect information about how you interact with our website, including pages viewed, referral sources (website/search terms), session duration, clicks, and interaction patterns.

2) How We Use Your Information

a. Service delivery: To generate and provide personalized astrology content and improve response quality and user experience.
b. Communication: To send service-related updates (e.g., OTPs, purchase confirmations, account notices). With your consent where required, we may also send promotional messages; you can opt out anytime.
c. Safety & analytics: To detect abuse/fraud, troubleshoot issues, maintain security, and understand usage trends to improve our services.

3) Legal Basis / Consent

Where required, we process personal data based on your consent (for example, when you submit birth details to generate readings). You may withdraw consent as described below; however, withdrawal may affect our ability to provide services.

4) Cookies and Tracking Technologies

a. We use cookies and similar technologies to operate the website, keep you logged in (if applicable), remember preferences, and understand usage.
b. You can disable cookies in your browser settings, but doing so may limit certain features of ChatAstro.ai.

5) Data Sharing / Third Parties

We do not sell your personal data. We may share limited data with trusted third parties only as needed to run the service, such as:

  • cloud hosting/storage providers,

  • analytics tools,

  • email/SMS/WhatsApp providers (for OTPs/notifications),

  • payment processors (for transactions),

  • customer support tools.

We may also share data if required by law, or to protect the rights, safety, and security of ChatAstro.ai, our users, or others.

6) Data Retention

We retain personal data only for as long as needed to provide the service, comply with legal/financial obligations, resolve disputes, enforce agreements, and prevent fraud/abuse. When no longer required, we delete or anonymize data using reasonable measures.

7) Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information. However, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8) Your Choices and Rights

Subject to applicable law, you may request to:

  • access or correct your personal data,

  • delete your personal data,

  • withdraw consent (where consent is the basis),

  • opt out of promotional communication.

To exercise these, contact us using the details below.

9) Links to Other Websites

ChatAstro.ai may contain links to third-party websites not owned or controlled by us. We encourage you to read their privacy policies before providing any personal information. We are not responsible for their practices.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated effective date. Your continued use of ChatAstro.ai after changes means you accept the updated policy.

11) Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:
Email: Hersh@ChatAstro.ai

By using ChatAstro.ai, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please refrain from using our website.